liteapks Privacy Policy

1. Who We Are

liteapks ("we", "us", "our", "the Company") operates the online betting and casino platform accessible at liteapks.bet. liteapks is operated under an international gaming licence and provides cricket betting, live casino, slots, Mines, Tower, kabaddi, and other gaming services primarily to players located in Pakistan.

For the purposes of this Privacy Policy, liteapks acts as the data controller — meaning we determine the purposes and means by which your personal data is processed. If you have any questions about how liteapks handles your data, please refer to Section 15 of this policy for our contact details.

2. Data We Collect

2.1 Registration & Identity Data

When you create a liteapks account, we collect your full legal name, date of birth, gender, nationality, and a valid Pakistani CNIC number or passport number for identity verification purposes. This information is mandatory — without it, we cannot verify your identity or activate your account in compliance with our anti-money laundering (AML) obligations.

2.2 Contact Data

We collect your registered email address and Pakistani mobile number (used for JazzCash or EasyPaisa account linkage, OTP verification, and account communications). We also collect your city of residence — commonly Karachi, Lahore, Islamabad, Faisalabad, or Rawalpindi — for localisation and regulatory purposes.

2.3 Financial Data

liteapks collects transaction data including deposit amounts, withdrawal requests, payment method identifiers (such as your JazzCash wallet number or EasyPaisa mobile number), and transaction timestamps. We do not store full bank account numbers or credit card details on our servers; payment instrument data is handled by our PCI-DSS compliant payment processors.

2.4 Gaming & Betting Activity Data

We record your betting history, casino game sessions, wager amounts, win/loss outcomes, bonus claims, and responsible gaming tool usage (such as deposit limit settings and self-exclusion requests). This data is used for account management, dispute resolution, fraud detection, and regulatory reporting.

2.5 Technical & Device Data

When you access liteapks, our servers automatically collect your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and session timestamps. This technical data helps us secure the platform, detect suspicious access patterns, and optimise the liteapks experience for Pakistani devices and network conditions.

2.6 Communications Data

If you contact liteapks support via live chat, email, or any other channel, we retain records of those communications. This includes queries, complaints, feedback, and any attachments you send — retained for quality assurance, dispute resolution, and staff training purposes.

3. How We Collect Your Data

liteapks collects your personal data through the following means:

• Direct submission: Data you enter during registration, KYC verification, deposit and withdrawal requests, bonus opt-ins, or when contacting support
• Automated collection: Technical and device data collected automatically when you access liteapks.bet via server logs, cookies, and similar tracking technologies
• Third-party verification providers: Identity and age verification data received from third-party KYC service providers where we are required to confirm your identity
• Payment processors: Transaction confirmation data received from JazzCash, EasyPaisa, Raast, 1LINK, HBL, UBL, Meezan Bank, and other payment partners
• Fraud and AML screening tools: Data received from third-party compliance screening services used to meet our licensing obligations

4. Why We Use Your Data

liteapks uses your personal data for the following purposes:

• Creating and managing your liteapks player account
• Verifying your identity and age (21+ requirement) in compliance with our licensing obligations
• Processing PKR deposits and withdrawals via JazzCash, EasyPaisa, and other supported payment methods
• Detecting and preventing fraud, money laundering, account takeovers, and other prohibited activities
• Providing customer support, resolving disputes, and handling complaints
• Delivering bonuses, promotions, and personalised offers relevant to your gaming activity
• Sending transactional communications such as deposit confirmations, withdrawal approvals, and security alerts
• Complying with our legal obligations under our international gaming licence and applicable AML regulations
• Improving the liteapks platform, products, and user experience through analytics
• Enforcing our Terms and Conditions and protecting the rights of liteapks and other players

5. Legal Basis for Processing

liteapks processes your personal data on the following legal bases:

• Contractual necessity: Processing required to create and maintain your liteapks account and provide the services you have registered for
• Legal obligation: Processing required to comply with AML regulations, identity verification requirements, and our international gaming licence conditions
• Legitimate interests: Processing for fraud prevention, platform security, dispute resolution, and analytics — where our interests do not override your fundamental rights
• Consent: Processing for optional marketing communications, where we have obtained your explicit agreement

6. Data Sharing & Disclosure

liteapks does not sell or rent your personal data to any third party. We may share your data with third parties only in the following limited circumstances:

• Payment processors: JazzCash, EasyPaisa, Raast, 1LINK, HBL, UBL, Meezan Bank, and other processors receive transaction data strictly necessary to process your deposits and withdrawals
• KYC and identity verification providers: Third-party services engaged to verify your identity and age in compliance with licensing requirements
• Fraud and AML screening services: Compliance tools used to screen transactions and accounts against international sanctions and fraud databases
• Regulatory and law enforcement authorities: Where we are legally required to disclose data to regulators, licensing authorities, or law enforcement agencies
• IT and security service providers: Infrastructure, cloud hosting, and cybersecurity vendors operating under strict data processing agreements with liteapks
• Successors in business: In the event of a merger, acquisition, or sale of all or part of liteapks's business, player data may be transferred subject to equivalent privacy protections

All third-party data processors engaged by liteapks are contractually bound to process your data only for the specific purposes we have authorised, to maintain appropriate security standards, and to delete data when it is no longer required.

7. International Data Transfers

liteapks is operated under an international gaming licence, and as such, some of your personal data may be transferred to and processed in jurisdictions outside Pakistan. Where such transfers occur, liteapks ensures that adequate safeguards are in place — including contractual data protection clauses — to ensure your data receives a level of protection equivalent to that required by applicable international data protection standards.

By using liteapks, you acknowledge and consent to the transfer of your personal data to our servers and service providers in jurisdictions that may have different data protection laws than Pakistan.

8. Data Retention

liteapks retains personal data for the following periods, after which data is securely deleted or irreversibly anonymised:

• Account and identity data: For the duration of your active liteapks account, plus a minimum of five (5) years following account closure, as required by our AML compliance obligations
• Financial transaction records: A minimum of five (5) years from the date of each transaction, in accordance with standard financial recordkeeping requirements
• Gaming activity logs: Three (3) years from the date of each session or transaction, unless a longer period is required for an ongoing dispute or investigation
• Support communications: Three (3) years from the date of each communication, or longer where the communication relates to an unresolved complaint or legal matter
• Technical and device logs: Up to twelve (12) months from collection, unless retained for an active security investigation

9. Cookies & Tracking Technologies

liteapks uses cookies and similar tracking technologies on liteapks.bet to ensure the platform functions correctly, to remember your session and preferences, and to gather analytics data that helps us improve your experience.

9.1 Types of Cookies We Use

• Strictly necessary cookies: Essential for the platform to operate — including session authentication, security tokens, and load balancing. These cannot be disabled.
• Functional cookies: Remember your language preference, display settings, and responsible gaming tool configurations between sessions.
• Analytics cookies: Collect anonymised data about how players navigate liteapks, which games are most popular, and where technical errors occur — used to improve platform performance.
• Marketing cookies: Used to deliver relevant promotional content about liteapks bonuses and new game launches, where you have consented to receive marketing communications.

9.2 Managing Cookies

You may control or disable non-essential cookies through your browser settings. Note that disabling certain functional cookies may affect your ability to use some features of the liteapks platform, such as automatic login and personalised settings. Strictly necessary cookies cannot be disabled as they are required for the platform to operate.

10. Security Measures

liteapks implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure:

• 256-bit SSL/TLS encryption on all data in transit between your device and liteapks servers
• AES-256 encryption for sensitive data stored at rest, including identity documents and financial records
• Multi-factor authentication (MFA) available for all liteapks player accounts
• Role-based access controls ensuring liteapks staff can only access player data where strictly necessary for their job function
• Regular third-party penetration testing and security audits of the liteapks platform and infrastructure
• 24/7 security monitoring with automated anomaly detection and incident response procedures
• Strict vendor due diligence for all third-party data processors engaged by liteapks

11. Your Data Rights

As a liteapks player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or the email address in Section 15. liteapks will respond to all valid requests within thirty (30) days.

12. Children & Minors

liteapks is strictly an adults-only platform. Access to and use of liteapks is prohibited for any person under the age of 21 years. We do not knowingly collect personal data from individuals under 21. Where liteapks becomes aware that personal data of an individual under 21 has been collected — whether through registration fraud or otherwise — that data will be immediately deleted and the associated account permanently closed.

13. Third-Party Links

The liteapks platform may contain links to third-party websites or services — for example, links to responsible gaming information resources or payment provider portals. This Privacy Policy applies solely to data processed by liteapks. We are not responsible for the privacy practices of any third-party websites you access via links from liteapks.bet.

We encourage you to review the privacy policies of any third-party platforms you visit before submitting personal data to them.

14. Updates to This Privacy Policy

liteapks reviews and updates this Privacy Policy periodically to reflect changes in our data practices, platform features, regulatory requirements, or applicable law. The "Last Updated" date at the top of this document always reflects the most recent revision.

Where material changes are made to this Privacy Policy — meaning changes that significantly affect how we collect or use your personal data — liteapks will notify registered players via the email address associated with their account at least seven (7) days before the changes take effect. Continued use of liteapks after the effective date of any updated Privacy Policy constitutes acceptance of the revised terms.

15. Contact & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the way liteapks handles your personal data, please contact our Data Support team through the following channels:

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week via the liteapks platform
• Response Time: We aim to acknowledge all privacy-related requests within 48 hours and resolve them within 30 days

If you are not satisfied with the way liteapks has handled your privacy concern, you have the right to escalate your complaint to the relevant data protection authority or our licensing jurisdiction's regulatory body. Details of the applicable supervisory authority are available upon request from our support team.